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That Damn PC

Archive for the ‘Tech Support’ Category

June 5th, 2008

No computer fixing today buddy

I came across an amazing link at Digg.com and was going to post it up but there were two problems. 1) The site was already down (Error 500, what?), and 2) There was a comment posted part way down the page that takes the cake when it comes to fixing PCs:
No, I will not […]

By Jesse -- 6 comments

June 4th, 2008

Keeping it simple all the time

I recently came across Adocu.com - blogging gone nano through a good friend and while the product that they are proposing, Twitter with only one word, sounds strange, the underlying concept makes a lot of sense. Why do we bog ourselves down with so many words? Technical support could take a lesson from […]

By Jesse -- 0 comments

June 3rd, 2008

Patience is a virtue

Please, keep the stories rolling in. This is yet another bothered IT admin reporting:
Don’t yell and don’t swear, if you want me to take your request seriously and not dump it at the bottom of my list of things to do then talk to me professionally. I have things to do and you have […]

By Jesse -- 0 comments

May 28th, 2008

Lying never got you anywhere

This will be a quick story that I came across from an angry IT guy. All you nonits, listen up as a friendly IT guy sent in this email:
Don’t lie to me when you need help with your computer. I don’t judge you if your PC messes up, these things happen but don’t think […]

By Jesse -- 0 comments

May 27th, 2008

For the love of all that is helpful, write it down

I love hearing great stories from IT people and nonits (what I’ve decided to call non-IT folk) and below is part of an email that a lovely IT reader sent in:
If something does break and there are error messages that come up, WRITE THEM DOWN. I can’t stress this enough, those error messages appear for […]

By Jesse -- 0 comments

January 12th, 2008

Troubleshooting: Laptop doesnt start

If your laptop does not start at all or it starts but will not boot properly, it’s possible that you can fix the laptop at home without taking it to a repair center. Here are some excellent troubleshooting tips for you:

Situation 1.
The laptop appears to be dead. You plug the AC adapter but the LEDs […]

By Kiven -- 0 comments

December 4th, 2007

The Best Tech Support

Big businesses can turn to highly paid consultants to solve problems they can’t or don’t want to solve. Individuals and small businesses can hire experts, too, and there’s no shortage of choices. In fact, for most of us, that’s the problem: There are too many choices for services that can fix your PC, provided you’re […]

By Kiven -- 0 comments

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